International standards provide the best in terms of quality, service and environmental protection.
Committed to making processes increasingly efficient and aimed at creating new opportunities and solutions for each client, respecting their individual needs and their business environment, Sulatlantica maintains a constant dialogue with the Company’s three partner categories. Quality assessments and satisfaction surveys are regularly carried out with suppliers, service providers and our customers. Thus, we manage to reflect the market expectations, obtaining significant certifications.
This important Sulatlantica achievement is the result of significant, regular investments in new technological resources, safety and management. The improvement of internal procedures by establishing performance indexes and stricter controls, apart from training our team, has a clear direction: always exceed the clients’ expectations.
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PRODIR is the acronym for Processo de Distribuição Responsável (Responsible Distribution Process), a certification signed by the Brazilian Chemical Products Commerce Association, a member of the International Council of Chemical Trade Associations (ICCTA). With world-wide scope, this quality process regulates the handling, use, storage, transport and disposal of chemical products. Through implementation of its codes and practices, Sulatlantica guarantees the highest levels of safety, protection, health and responsibility to the community, the coworkers, inside and outside the organization, to clients and to our suppliers.
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Sulatlantica Importadora e Exportadora Ltda.’s Integrated Management System policy is:
- Distribute and trade chemicals complying with the its customers needs by complying with the ethical, quality and legal requirements, seeking long lasting win-win, successful partnerships.
- Act with client and others involved maintaining information regarding safety and the handling of chemicals, in compliance with applicable legislation.
- Be proactive in protecting human life and the environment.
- Maintain a continuous improvement system of its processes.
- Make resources available for complying with this Policy, establishing appropriate measures to ensure the same is understood and practiced by all staff and is available to the public.